Frequently Asked Questions
Ordering & Shipping
Do you offer bulk pricing?
Yes! We offer tiered bulk pricing on most products. Save up to 30% when you order 20+ boxes. Volume discounts are automatically applied at checkout based on quantity.
What is your shipping policy?
We ship from the United States and offer fast shipping on all in-stock items. Shipping costs are calculated at checkout based on your location and order size.
Do you ship to Canada?
Yes, we ship to Canada. International shipping rates and delivery times will be calculated at checkout.
How long does shipping take?
Most orders ship within 1-2 business days. Delivery times vary based on your location and selected shipping method.
Product Information
Are your cake boxes food-safe?
Yes! All our clear cake boxes are made from premium food-safe PET plastic that is BPA-free and approved for direct contact with food.
How do I assemble the boxes?
Our boxes feature an easy snap-together design that requires no tape or tools. Simply fold along the creases and snap the pieces together for a secure fit.
What sizes do you offer?
We offer a wide range of sizes for round and square cakes, from small 5" boxes to extra-tall boxes up to 18" high. Browse our collections to find the perfect fit for your cakes.
Can I see my cake through the box?
Absolutely! Our boxes are made from crystal-clear PET plastic that provides 360° visibility, allowing your beautiful cake designs to be fully showcased.
For Professional Bakers
Do you offer wholesale pricing?
Yes! For larger quantities beyond our standard bulk tiers, please contact us for custom wholesale pricing.
Are these boxes suitable for bakery use?
Yes! Our boxes are professional-grade and trusted by bakeries nationwide. They're designed for durability, protection during transport, and premium presentation.
Can the boxes be stacked for storage?
Yes, our boxes are designed with a stackable structure for efficient storage in your bakery.
Returns & Support
What is your return policy?
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact us and we'll work with you to make it right.
How can I contact customer support?
You can reach us through our contact page. We typically respond within 1 business day.
Still have questions?
If you didn't find the answer you're looking for, please don't hesitate to reach out to us. We're here to help!
